Privacy Policy

 

 

SnapKey is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect any information you provide when using our website or services.

1. Who We Are
SnapKey
Address: Dragon House, Princes Way, Bridgend Industrial Estate, Bridgend, CF31 3AQ
Email: info@snapkey.co.uk

2. What Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and postal address

  • Order Information: Product details, shipping information, and purchase history

  • Payment Details: We do not store card information; all payments are securely processed via third-party providers (e.g., Stripe, PayPal)

  • Technical Data: IP address, browser type, device information, and usage data collected through cookies

  • Communication History: Emails or messages you send to our support team

3. How We Use Your Information

We use your personal data for the following purposes:

  • To fulfill and manage your orders

  • To respond to your queries and customer service requests

  • To improve our website, products, and services

  • To comply with legal and financial regulations

  • To send occasional marketing emails (only with your consent)

4. Sharing Your Information

We do not sell your data. We only share your information with:

  • Payment processors (e.g., PayPal, Stripe)

  • Delivery and logistics companies (e.g., Royal Mail, DPD)

  • IT and website service providers

  • Legal or regulatory bodies if required by law

5. Data Security

We are committed to ensuring your information is secure. We use appropriate security measures (SSL encryption, password protection, access control) to protect your data from unauthorized access or disclosure.

6. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Correct any incorrect or outdated information

  • Request deletion of your personal data

  • Opt-out of marketing communications at any time

To make a request, please contact us at info@snapkey.co.uk.

7. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences in your browser settings.